Abstract—As the service sector rapidly grows, service prototyping and testing become more important. The main purpose of this research is to develop the service prototyping technology for service testing in virtual reality. The service prototype is the model that abstracts the core characteristics of real-world service and it can be used to demonstrate the real-world service in virtual reality. To do this, we construct the service testing system that shows the service scene upon service process by service execution system interworking with database. This system provides flexible and scalable test environment by separate virtual reality implementation and service scenario. In addition, we describe the case of self-service car-sales space design applied the technology.
Index Terms—Service prototyping, virtual Reality
Kyuhyup Oh, Jin Sung Lee, Sang-Kuk Kim, and Jae-Yoon Jung are with the Department of Industrial and Management Systems Engineering, Kyung Hee University, Yongin, Republic of Korea (e-mails: {k8383, jinsl127,sangkkim, jyjung}@khu.ac.kr).
Bohyun Kim is with the Digital Collaboration Center, Korea Institute of Industrial Technology, Ansan, Republic of Korea (e-mail: bhkim@kitech.re.kr).
Cite: Kyuhyup Oh, Jin Sung Lee, Sang-Kuk Kim, Jae-Yoon Jung, and Bohyun Kim, "Service Prototyping for Service Testing in Virtual Reality," International Journal of Information and Electronics Engineering vol. 3, no. 3, pp. 304-308, 2013.