A Five-Dimensional Requirements Elicitation Framework for e-Learning Systems
Keywords:
e-Learning, requirements elicitation, change management, evaluation, accounting information system.Abstract
During organizational changes, a system that often
has biggest impact on the changes is a new Accounting
Information Systems (AIS). Change management can be facilitated by training the affected employees. E-learning systems and services have been increasingly used to mass train employees about the changes and to empower employees to take a more active role in the creation and dissemination of knowledge. Despite a growing demand for e-learning systems and services, there is a lack of a framework that can guide software engineers and educators to elicit requirements from
stakeholders, educators and users of AIS. In this paper we propose a five-dimensional requirements elicitation framework for e-learning systems which use the principles of User-Centered Design, the Knowles' theory of andragogy and the Bloom’s Revised Taxonomy in a context of change management. We incorporate the E-USABLE framework (Effectiveness, Utility, Safety, Auditability, feedBack, Learnability and Efficiency) to
guide the design of questionnaires for requirements elicitation and evaluation of an e-learning system.
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